Q: Why should I pick Your Property Management?
A: MRE specialise in Property Management, with a team of 30 dedicated professionals we understand that the building blocks of longevity are strong relationships. Property management
Q: What do I do if I want to sell my Investment Property?
A: Speak to our experts
Q: I am unhappy with my current agent just how do I changed over to Melbourne Real Estate (MRE)? Should I have Landlord Protection Insurance?
A: Whilst it may be tempting to save on insurance and hope for the best. As part of a broader wealth protection and asset management strategy, we strongly recommend that landlords take out Landlord protection insurance for those unanticipated events that may cause damage or financial loss to your investment property. Insurance can limit a landlord's out of pocket costs to the insurance excess. Melbourne Real Estate are able to facilitate the review and implementation of appropriate insurance policies to alleviate any downside risk caused by unforeseen events occurring to a landlord's investment property.
Q: Why should I pick your Property Management?
A: Melbourne Real Estate specialise in Property Management, with a team of 30 dedicated professionals we understand that the building blocks of longevity are strong relationships. Property management
Q: I am unhappy with my current agent just how do I changed over to Melbourne Real Estate? Should I have Landlord Protection Insurance?
A: Whilst it may be tempting to save on insurance and hope for the best. As part of a broader wealth protection and asset management strategy, we strongly recommend that landlords take out Landlord protection insurance for those unanticipated events that may cause damage or financial loss to your investment property. Insurance can limit a landlord's out of pocket costs to the insurance excess. Melbourne Real Estate are able to facilitate the review and implementation of appropriate insurance policies to alleviate any downside risk caused by unforeseen events occurring to a landlord's investment property.
Q: What do I do if I want to sell my Investment Property?
A: Speak to our experts
Q: What happens if my tenant doesn’t pay the rent?
How do you determine the best rent for my property?
What if I want a rent amount that is higher than your recommendation?
What is the length of the average tenancy?
Do you guarantee the tenant?
What tenancy documentation is required?
What happens if my tenant doesn’t pay the rent?
A: Under the Residential Tenancies Act, if the tenant does not pay their rental within 14 days of the due rental date, an application will be made to VCAT and 14 days’ notice to vacate will be issued to the tenants to vacate.
The tenants must be a full 14 days in rental arrears (being one month’s rental). Once the notice to vacate has been issued a hearing date will be scheduled. We will then attend VCAT on your behalf and request possession of the property along with bond and compensation. Once possession is granted by the VCAT member a warrant of possession will be issued and the police notified. The police will then execute the warrant, locks will be changed and the tenant will then be evicted from the premises. This can sometimes be a drawn out process due to the steps involved which is why it’s important to have landlords insurance in place.
Q: Who signs the tenancy documentation?
A: All tenants sign the lease agreement. Your Property Manager will sign the lease on your behalf and accordingly you will be issues with a copy of the lease agreement for your records. This document, and other documents relating to your property are available using our online portal, which means you have access to information and documentation 24/7.
Q: What keys must be supplied to the tenant?
A: A full set of keys to the property must be supplied to each tenant on the lease agreement. We also keep a full set of keys to the property at our office which we use for inspections, maintenance and if the tenant was to lose their keys or get locked out.
Q: Who pays for water usage?
A: Most properties and apartments are separately metered for water usage, which means the tenants are invoiced directly for the water usage by the provider. However, in some older apartment complexes, the apartments are not separately metered, which means the landlord would be invoiced for the water usage.
Q: What if the tenant wants the locks changed?
A: Should the tenants want the locks changed, the tenants are entitled to have the locks changed at their own expense and are required to provide us with the new set of keys under the Residential Tenancies Act. In some apartment complexes there are restricted keys to apartments. In this case, the tenants would need to have the lock changed through the original locksmith (with permission from the owner/agent) and again provide us with a copy of the new key at their own expense.
Q: The property is a house, who is responsible for maintaining the lawns and gardens?
A: If your property has lawns and a garden, the tenants will be responsible for maintaining the lawns & gardens throughout their tenancy, unless the owner agrees to include a gardener as part of the tenancy.
Either way a clause will be stipulated in the lease that states who is responsible depending on the landlord's decision.
